Making your ecommerce site international is a great way to expand your business using existing infrastructure. We offer services to enable your company to sell to other European countries, providing an international presence and customer service to customers in the country of your choice.
Our multilanguage team provide an SEO focused approach to website translation. Rather than literal translation or machine translation, they recreate the content to match language and culture of the target country. Your webshop will be a comfortable and familiar experience for international users.
Supporting Your Business
Our team will build a working knowledge of your products to enable them to offer support to your international clients. They will become part of your extended team and we provide the tools to ensure that the customer experience is consistent for local and managed customers.
Customer Call Centre
We will provide an international phone number and answer calls on behalf of your company. The customer experience is seamless, and for the duration of the call the member of our team is a member of yours. Calls can be logged for review by the business.
We will answer international emails from your customers according to a service level agreement set out at the start. Auto responders confirm receipt and emails can be tracked to ensure speedy responses.